Got a question? Find answers to common questions here.
A: We are located in West Pittston, Pennsylvania. All orders are shipped directly from our Pennsylvania warehouse.
A: We offer order tracking on our website. Simply visit our order tracking page to see the status of your shipment.
A: We are the retail sales branch of a large supplier of many of the products we offer. This means that we are selling to the people that are selling to the people who you would typically buy this from. Consider the savings of having saved two mark-ups and you'll see our price advantage.
A: Once we receive your order, it is generally processed and shipped within 48 hours. Orders typically arrive in 2-5 business days. However, if you need your order by a closer date, please contact us before submitting your order to alert us of your needs. We will do our best to accommodate your request.
A: Currently, our shipping services are limited to the United States. We apologize for any inconvenience and are actively looking to expand our services globally.
A: No, we are pleased to offer free shipping on all orders with no minimum purchase requirement. We believe in making your shopping experience seamless and enjoyable.
A: You can send us an email at any time, and we'll respond as soon as possible during our regular business hours. For urgent issues, you might find an immediate answer in the FAQ section.
A: Absolutely! Our wide selection includes elegant designs that are perfect for weddings. From classic white to ornate gold accents, you'll find options to suit any wedding theme.
A: Our customer service team is available from Monday to Thursday, 9am-5pm, and on Friday from 9am-2pm Eastern Time. You can reach us via email or phone during these hours. For any inquiries outside of these hours, please send us an email, and we'll respond as soon as possible.